Services
The lab coordination layer.From field submission to closed project.
The client-facing layer of Milva IO, connecting your project team to the lab.
How it fits together
One coordination layer, two integrated products
Each product covers a different part of the handoff between your field team and your organisation.
Client App
Your technicians submit samples from the field and track results in real time, no phone calls.
Client Platform
Your organisation's full project record: every submission, result, and lab certificate in one place.
Lab Services · Client App
Client App
The field app for damage technicians and project managers. Submit samples digitally on-site, track every result in real time, and export a complete documentation pack at project close, without calling the lab.
- Mobile sample registration: scan, tag, submit in under 60 seconds
- Real-time result tracking: push notification when ready
- Digital chain of custody: timestamped and audit-ready
- Works with any accredited lab, no supplier change
- Case-level export: documentation pack in three clicks
- Regional dashboard: all cases, all results, at a glance
Lab Services · Client Platform
Client Platform
The full project record for your organisation. Every submission, result, and lab certificate in one place: structured, timestamped, and ready to share. Labs running on Milva IO deliver results through the Client Platform: branded PDF reports, a white-label portal, and pricing tied directly to approved results.
- Branded PDF reports: lab results delivered with your logo on the cover
- White-label client portal: your results, your brand, no Milva branding
- Full project history: every submission, result, and report in one record
- Pricing agreements managed per client: no scattered spreadsheets
- Invoicing tied to approved reports: faster payment, fewer disputes
- Unlimited client access: no per-seat fee
Milva IO · Milva Hub
Milva Hub
Need to bring partners, consultants, or insurers into a shared project workspace? Milva Hub is a separate Milva IO product for live project visibility, direct quality assurance, and data sharing without email coordination. Add it alongside Lab Services if your organisation needs partner-level collaboration.
- Live project access for partners: no delayed status emails
- All projects on one dashboard: your work and your partners' in one view
- Direct quality assurance: review and approve partner deliverables in the platform
- Export to Excel, PDF, and third-party systems
- Full control over sharing and access: share only what is relevant
- Unlimited partner accounts: no per-seat fee
Milva Lab · The lab side
Lab Management
Lab Services connects to labs running on Milva Lab, the Laboratory Business Management System for commercial service labs. If your organisation runs an in-house laboratory, Milva Lab covers the full lab-side workflow: client ordering, sample tracking, lab operations, reporting, and invoicing.
- Full LIMS: sample tracking, chain of custody, analysis workflow
- Client portal: your lab clients submit and track in real time
- Automated invoicing and reporting
- Live in 4 weeks, no IT project
Frequently asked questions
What's included in Client App?
A mobile field tool for submitting samples on-site, tracking results and logistics in real time, and exporting a documentation pack at project close.
What's the difference between Client App and Client Platform?
Client App is the field tool for submitting and tracking samples. Client Platform is your organisation's full project record, with reports delivered in your own branded format so you can offer it as part of your own service.
Can multiple people on our team work from the same case?
Yes. Client Platform gives cross-functional visibility so technicians, project managers, and regional managers all see the same live project record.
Is Milva Hub part of LabServices?
No. Milva Hub is a separate Milva IO product for partner and stakeholder collaboration. LabServices covers field submission (Client App) and your organisation's project record (Client Platform).
Get started
Ready to work with a lab that has a digital workflow?
Browse labs running on Milva IO: digital submission, real-time tracking, and automatic documentation, without changing your lab relationship.